FAQ
Shipping
All orders are shipped within 3-5 business days via Priority Shipping. Shipping within the United States is always complimentary.
Care
All of our rugs have been professionally cleaned prior to shipping them. To maintain care of your vintage rug, vaccum the front & back of your rug about once a month. The wool in our rugs contains the fiber Lanolin, which is naturally stain resistant, so always blot a stain and never scrub! Use clear dish soap/clear laundry detergent and warm water to blot the stain until the it is gone.
Returns
Due to the nature of our vintage pre-owned products, all sales are final. All items have been photographed in natural lighting but may have areas of faded colors or wear that we will include in product photos. Depending on how much lighting you have in your space, the shade & colors in your rug may look slightly different in person. Please reach out for any additional photos prior to purchasing and we would love to help!